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Terms and Conditions
Payment: Payment is required at least 48 hours before your session. If payment is not received within 48 hours of your session, it will be automatically cancelled.
Reschedules/Cancellations: You may reschedule or cancel your appointment up to 48 hours in advance to receive a full refund. Cancellations made within 48 hours of the scheduled time, as well as no-shows, are not eligible for a refund. Refunds for services already rendered are not provided.
Confidentiality, Recording, & Privacy: All client information and session details are kept strictly confidential and will not be shared with third parties without your explicit written consent. Recordings are stored in a private Google Workspace account, which uses industry-standard encryption both at rest and in transit, with access restricted to the account owner. Recordings are permanently deleted after 30 days.
Recordings will never be used for marketing, promotion, or any public purpose without your express written consent. The recording of your reading is for your personal use only. You may revisit it privately or share it with close friends or family, but it may not be publicly shared, posted online, or used for teaching, content creation, or commercial purposes without prior written permission.
Disclaimer: The services provided by Mei Li Olivia Coaching, LLC are for personal growth, insights, and informational purposes only. They are not a substitute for professional medical, legal, or other professional advice. Always consult a qualified professional regarding any questions about medical, legal, or other professional matters. While every effort is made to provide accurate information, Mei Li Olivia Coaching, LLC is not responsible for actions taken based on the guidance provided in these sessions.
Terms of Service Updates: Mei Li Olivia Coaching, LLC reserves the right to change these terms and conditions at any time. Any changes will be posted on meilioliviacoaching.com and will become effective upon posting.
T&C last updated: 9/16/2025